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Privacy Policy[GDPR]

If you want to know how we process and protect your personal data, please refer to our privacy policy
https://www.bandai.co.jp/e/privacypolicy/

1. Notice at Collection Regarding the Categories of Personal Information Collected

1) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To sign up for the Service
i. Categories of your personal data we process(as stipulated in CCPA 1798.140(v)): Identifiers (Bandai Namco ID, name, age, residential address, email address, User’s ID(encrypted Bandai Namco ID))
We collect the name, residential address, and email address from Bandai Namco Entertainment Inc. by referring to your Bandai Namco ID.
ii. CATEGORY OF THIRD PARTIES WE DISCLOSE: Our game server hosting partners, our contractors that assist us in providing our service, and our group companies
iii. CATEGORY OF THIRD PARTIES WE SELL OR SHARE (stipulated in CCPA 1798.140(ad)(ah)): None
iv. SOURCES OF COLLECTED PERSONAL INFORMATION: Through Your service sign-up
v. THE　LENGTH　OF TIME TO　RETAIN: During the service provision period.

2) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To provide, maintain, protect, and improve existing services and develop new services
i. Categories of your personal data we process(as stipulated in CCPA 1798.140(v)): Identifiers, Internet or other electronic network activity information, Inferences drawn from the information (the User’s ID, Device information(which includes operation system, hardware information, type and set-up of browser and use information of website or application), Log information(which includes log data, use time, internet protocol address, cookies and web beacons), Service usage history(which includes gameplay contents, performance data))
ii. CATEGORY OF THIRD PARTIES WE DISCLOSE: Our game server hosting partners, our contractors that assist us in providing our service, and our group companies
iii. CATEGORY OF THIRD PARTIES WE SELL OR SHARE (stipulated in CCPA 1798.140(ad)(ah)): None
iv. SOURCES OF COLLECTED PERSONAL INFORMATION: Through the use of the Service
v. THE　LENGTH　OF TIME TO　RETAIN: During the service provision period.

3) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To manage the purchases of items
i. Categories of your personal data we process(as stipulated in CCPA 1798.140(v)): Identifiers, Commercial information (the User’s ID, Purchase information(which includes purchase history, purchase ID, purchase date, purchase item, purchase amount))
ii. CATEGORY OF THIRD PARTIES WE DISCLOSE: Our game server hosting partners, our contractors that assist us in providing our service, and our group companies
iii. CATEGORY OF THIRD PARTIES WE SELL OR SHARE (stipulated in CCPA 1798.140(ad)(ah)): None
iv. SOURCES OF COLLECTED PERSONAL INFORMATION: Through the use of the Service
v. THE　LENGTH　OF TIME TO　RETAIN: During the service provision period.

4) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To respond to inquiries from the users
i. Categories of your personal data we process(as stipulated in CCPA 1798.140(v)): Identifiers, Personal information categories described in Cal. Civ. Code § 1798.80(e), Internet or other electronic network activity information, Commercial information (Date of birth, email address, the user’s ID, Device information, Log information, Service usage history, Purchase information)
ii. CATEGORY OF THIRD PARTIES WE DISCLOSE: Our game server hosting partners, providers that respond to inquiries and our group companies
iii. CATEGORY OF THIRD PARTIES WE SELL OR SHARE (stipulated in CCPA 1798.140(ad)(ah)): None
iv. SOURCES OF COLLECTED PERSONAL INFORMATION: From your input through the inquiry system of the Company and the use of the Service
v. THE　LENGTH　OF TIME TO　RETAIN: During the service provision period.

5) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To analyze your use of our service in order to generate insight that is useful for marketing:
i. Categories of your personal data we process(as stipulated in CCPA 1798.140(v)): Identifiers, Internet or other electronic network activity information, Inferences drawn from the information, Commercial information (the user’s ID, Device information, Log information, Service usage history, Purchase information)
ii. CATEGORY OF THIRD PARTIES WE DISCLOSE: None
iii. CATEGORY OF THIRD PARTIES WE SELL OR SHARE (stipulated in CCPA 1798.140(ad)(ah)): Analytics Service Providers
iv. SOURCES OF COLLECTED PERSONAL INFORMATION: Through the use of the Service
v. THE　LENGTH　OF TIME TO　RETAIN: During the service provision period.

6) BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING, DISCLOSURE, SELL, or SHARE: To distribute advertising
i. Categories of your personal data we process(as stipulated in CCPA 1798.140(v)): Identifiers, Internet or other electronic network activity information, Inferences drawn from the information, Commercial information (the user’s ID, Device information, Log information, Service usage history, Purchase information)
ii. CATEGORY OF THIRD PARTIES WE DISCLOSE: None
iii. CATEGORY OF THIRD PARTIES WE SELL OR SHARE (stipulated in CCPA 1798.140(ad)(ah)): Advertising agency
iv. SOURCES OF COLLECTED PERSONAL INFORMATION: Through the use of the Service
v. THE　LENGTH　OF TIME TO　RETAIN: During the service provision period.

Use or disclosure of sensitive personal information
(1) We do not use or disclose your sensitive personal information.
Your Bandai Namco ID and its password are managed by Bandai Namco Entertainment Inc.

Sale or Sharing of Personal Information
(1) We do not have actual knowledge that we Sell or Share personal information about residents who we know are younger than 16 years old.
Under the CCPA, "Sell" means disclosing by electronic or other means, a consumer's personal information to a third party for monetary or other valuable consideration, and "Share" means sharing a consumer's personal Information to a third party for cross-context behavioral advertising.

2. CHILDREN'S PRIVACY

We do not collect and store personal information about a Child (in this provision, we call the children under 13 years old) if a Child submits this information without prior parental consent. If we discover that we've unintentionally collected information from a Child in a way that does not meet COPPA requirements, we will delete the information immediately.

3. CONTACT US

Please contact us by phone or email if you have any questions or concerns about the information we hold about you.
e-mail address: globalcardinfo@carddass.com